support

Support

We offer complementary basic support for customers who have an active software contract purchased from MicroCAD. This includes error troubleshooting, help with license keys, contracts and software malfunctions. Please use the form on this page to summit your case.

How to (training questions) and networking/installation/setup are considered Advanced Support and are offered via paid support contracts. Please contact us for additional info on Priority Support options. If you have a current Autodesk contract, you can also request support from Autodesk via your Autodesk Account.

Users whose contracts have expired in need of help, might also purchase Support Contracts from MicroCAD or search any of the following links, using your email as a login name.

Support Links:
- Autodesk Virtual Agent
- Autodesk Account Support Login
- Autodesk Web-based Knowledge Network


Please fill out the following form to submit a support request: